about us

ACW Environmental Services Ltd, was formed in 2018 specifically for the supply, installation and maintenance of air conditioning and refrigeration equipment, since that time and due to the success and satisfaction of our existing customer base, we have diversified into other air movement related industries. In 2020 we have become the approved distributor for the supply and installation of air filters to the new standard, ISO 16890 this is a worldwide standard, but the previous standard which most still refer to quite often is EN779 2012. We have also gained accreditation for the testing, logging and reporting of fire and smoke dampers to BS9999.2017 and we can also offer duct cleaning to TR/19 and all of these services can ensure the optimum Indoor Air Quality for our customers.

We are also hold accreditation's with the following members -

CHAS
REFCOM
ConstructionLine (Gold and Silver)
SSIP

Frequently asked questions

What is the average time for a call-out?

Emergency call-out response times are between 1 & 4 Hours for high priority buildings i.e. Data Centre’s and priority equipment. Call-out response times are between 1 & 24 hrs for low priority and area covered. All times will be rounded to the nearest 1 Hr.
Do you offer site surveys?

Yes, we will undertake free site surveys (location dependant) nationwide.
Do you offer warranty on products and labour?

yes, we offer 12 month labour warranty and can offer 3-7 year parts warranty depening on the product purchased and manufacturer.
What area do you cover?

We are based on the south coast but our coverage is nationwide.
Should I have regular professional maintenance on my equipment?

Yes, professional maintenance goes beyond what a typical person is eqiupped to deal with, including refrigeration checks and leak checks, deep cleaning the evaprator coil etc. Having a proffesional examine the air conditioning/refrigeration system once or twice a year will also help fix underlying problems whilst they are still small and managable with the benefits of keeping your system more economical and in warranty (depedent on the system).
How often should I change my filters?

This depends on the use of the area. With high occupancy and a lot of equipment i.e. leisure centres and restuarants they should be checked once a month and probably changed every month or bi monthly but this would be up to the end user. With low occupancy areas i.e. comms rooms or small offices, they should be checked once a month and replaced when they are either discoloured or blocked with dirt, typically 30-90 days after installation but again, this is down to the end users discretion. Please call or email if you have any questions/queries regarding the above and we will be happy to help.